Hyper's Grill & Lounge - Brantford

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Welcome to Hyper's Grill & Lounge, the premier Jamaican restaurant located in the heart of Brantford. This vibrant eatery offers a unique culinary experience, showcasing the rich flavors and traditions of Jamaican cuisine. With a warm and inviting atmosphere, Hyper's Grill & Lounge is dedicated to bringing the authentic taste of the Caribbean to every dish, making it a must-visit for food enthusiasts and anyone craving a little spice in their life.

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Summary
  • Address: 84 Colborne St, Brantford, ON N3T 2G5, Canada
  • Phone: +1 519-758-8686
  • Features: Jamaican restaurant
  • Website:
  • Rating: 4.2 / 5
  • Number of Reviews: 52
Location Hyper’s Grill & Lounge
Table
  1. Features of Hyper's Grill & Lounge
  2. Reviews for Hyper's Grill & Lounge
    1. Customer Reviews
    2. More Interesting Images

Features of Hyper's Grill & Lounge

Hyper's Grill & Lounge is a renowned Jamaican restaurant located in Brantford, Ontario, Canada. Situated at 84 Colborne St, this establishment has become a beloved destination for both locals and visitors seeking authentic Jamaican cuisine. With a phone number of +1 519-758-8686, Hyper's Grill & Lounge is easily accessible for those looking to indulge in flavorful dishes.

Specializing in a range of traditional Jamaican dishes, Hyper's Grill & Lounge prides itself on offering a menu that reflects the rich culinary heritage of Jamaica. The restaurant features popular items such as jerk chicken, curried goat, and a variety of seafood options, all prepared with an emphasis on quality and authenticity. The vibrant flavors and aromatic spices used in these dishes are sure to transport diners to the heart of the Caribbean with every bite.

The atmosphere at Hyper's Grill & Lounge is equally inviting, making it a perfect spot for casual dining or gatherings with friends and family. The ambiance combines a lively aesthetic with comfortable seating, creating a welcoming environment for all guests. Whether it’s a casual meal or a special occasion, patrons can expect a memorable dining experience.

Customer feedback indicates that Hyper's Grill & Lounge has made a significant impact on the community. With an impressive rating of 4.2 out of 5 from 52 clients, it’s clear that many appreciate the quality of food and service provided. Guests often commend the friendly staff, who are dedicated to offering excellent service while enhancing the dining experience. This attention to detail is a crucial aspect of what makes Hyper's Grill & Lounge stand out in the competitive restaurant scene.

In addition to their exceptional food, Hyper's Grill & Lounge often embraces the cultural elements of Jamaican life, offering not just a meal but a taste of the island's vibrant culture. This may include showcasing local art or hosting events that celebrate Jamaican heritage, creating a full sensory experience for diners.

For those seeking to explore the flavors of Jamaica, Hyper's Grill & Lounge in Brantford is undoubtedly a top choice. The combination of a diverse menu, a warm and inviting atmosphere, and a commitment to quality reflects the essence of what a great Jamaican restaurant should be. Experience the taste of Jamaica right in Ontario by visiting Hyper's Grill & Lounge, where every meal is crafted with care and passion.

Reviews for Hyper's Grill & Lounge

Hyper's Grill & Lounge, a notable Jamaican restaurant, has garnered a mix of opinions from its patrons, reflected in a total of 52 reviews and an overall rating of 4.2. While many customers have enjoyed their experiences, others have voiced significant concerns about the service and food quality.

  • Positive experiences: Numerous reviews praise the restaurant's atmosphere, with mentions of live music and a vibrant vibe that keeps customers returning. One satisfied diner expressed excitement over trying jerk chicken for the first time, proclaiming it to be delicious and committing to ordering once a week.
  • Great atmosphere: Some customers travel considerable distances just to enjoy the ambiance on a Friday night, especially highlighting the improvements made by the new DJs and the enjoyable music selection.
  • Customer service highlights: Many patrons have had positive interactions with the staff, with specific mentions of the owner going above and beyond by offering complimentary drinks to celebrate special occasions.
  • Negative experiences: Conversely, several reviews indicate serious dissatisfaction. One customer described a particularly troubling experience, noting a long wait time for food and receiving raw chicken upon finally getting their order.
  • Food quality concerns: Another review harshly criticized the food, describing it as the worst Jamaican cuisine they had ever tasted, citing dry chicken and a lack of flavor in the rice.

Thus, while Hyper's Grill & Lounge has its share of loyal fans enjoying the lively atmosphere and flavorful dishes, it also faces significant critique, particularly regarding service and food consistency. Patrons are encouraged to consider these varied experiences when deciding to visit.

Customer Reviews

Shara Peart

Shara Peart

Rating: 1/5

I would highly suggest not to waste your money on buying food here

I placed a order for fried chicken on Friday Dec 27 2024. The owner said it would be 10minute wait.

The ten minute wait turned into 1hr and 10 minutes.

During that time and consistently asking his wife who was collecting the money for orders placed...I didn't not recieve my order.

i did ask her for an update. She was extremely rude, rolling her eyes at me. Wouldnt even get up out of her chair to follow up with my order. She continued telling me I had to wait even tho people after me where ordering the same meal (fried chicken) and we're leaving with their order way before after me.

Other orders of fried chicken were still being placed after mine and the customers where leaving well before me. As I just stood there waiting

I asked the wife again. Hey can you follow up with my order it's been over an hour.

She then turned to me and actually had the audacity to ask me if I even paid?!!!!!

I told her that I'm not waiting any longer. They said a 10 min wait on food and have been giving out the same meal to costumers after me.

I asked for my money back.

She rolled her eyes and ignored me.

The owner, her husband did come out with my food after all that time.. almost an 1 and 10min later.

He Apologized. And told her I was the first one to order why am I still waiting. And questioned her about where my order was
And she didn't even try to apologize !!

Buy the time I took my food to go..

Got home after a 30min drive home..sat down and was ready to eat.

I was given uncooked chicken !!!

Highly unprofessional
Highly disgusted with his wife customer service skills and all that waiting time and ignorance to receive raw chicken.

I will def be following up with the health and saftey board. Hope this doesn't happen to anyone else..

The owner is a really nice guy..it's really unfortunate that he would have someone who is in charge of taken orders that would:

Refuse to give back a unsatisfied customer her money

Question a customer if she even paid

Make a customer wait over a hour...

Argue with the customer about the wait time on a lost orde, refused to get up out her chair to follow up like a productive staff.
but instead still serves new customers instead of trying to fix an order that was placed over an hour and still recieved raw chicken.

Definition of a lazy staff!!

Toni Vandervinne

Toni Vandervinne

Rating: 5/5

First time here, and first time trying jerk chicken. The food was sooo good! I will
be trying ox tail next time. definitely be ordering from hypers at least once a week. Live music and a great atmosphere! Thank you to the staff for a great time!

Colette Chapman

Colette Chapman

Rating: 5/5

On a Friday night I will sometimes travel from London to this place to dance and hear music. There WAS a chatty chatty dj who played at this place. Found he talked too much on the mic. Well, I went this past Friday, and let me tell you…..the music was on point!!!!! The dj’s has changed and they were awesome and the music was GREAT and even better with minimal chat! Silver bullet, mixbreed, and who ever else as a dj were on point. So , if you want o hear good music, catch a nice vibe, and just chill without fuss, try that place. I will absolutely be back on a Friday night.

Rachel V

Rachel V

Rating: 1/5

Before I start this review, I must say I feel bad for giving it one star but it is by far well-deserved. This is just going strictly for the food. I don’t know about the actual bar or the cleanliness. I’ve never been inside so I have nothing to touch base upon that. With that being said now This was the worst Jamaican food I’ve ever had in my entire life. My husband is Jamaican. I am also of Caribbean descent… We got two orders of the stew chicken… It was absolutely disgusting. Save yourself a trouble go to Taste of Jamaica Also here in Brantford. The Chicken itself was so dry, and the flavour was very STRANGE the rice was extremely dry and I’ve never had to stew chicken be dry in any sort of way especially not the rice no gravy nothing was put on it. I was highly disturbed and disappointed. Avoid this place at all cost for the food. This is also my first negative review on Google. I’m want to always read the Google reviews before ordering from somewhere. My husband even said “don’t trust all reviews” now I see why. The fact that some people said the best food in Brantford should have been a red flag because of that is insulting and I’m One who frequently orders food from Uber eats from multiple different places never have I been this disappointed with an order.

Y

Y

Rating: 4/5

Nice place, food is good too. Expensive on the price though

Shawnie Murdock

Shawnie Murdock

Rating: 5/5

Food is good the jerk is my fav! So yummy

Queen Charles

Queen Charles

Rating: 5/5

I went there for my birthday and the customer service was great. The owner of the restaurant bought me two shots of tequila and yhe DJ played me 4 birthday songs. I love it there. Oh the biggest thing is the bathroom. The bathroom clean and pretty. I could have do a blog in the bathroom very clean very pretty very mindful very demure

Genelia Cherubin

Genelia Cherubin

Rating: 5/5

food is great, nice environment !

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